Support
Contact Information
+86 18627641103
For inquiries, please contact our sales team at info@lanoptics.cn. Our sales representatives will respond to your inquiry within 24 hours.
Your order will be shipped by world-leading courier and logistics companies such as FedEx, UPS, DHL, or TNT. You will receive a tracking number to monitor the shipment. For urgent requests, please contact us before dispatch.
Our optical transceivers are 100% compatible with all main stream brands such as Cisco, H3C, Juniper, HPE, Foundry, D-Link, Alcatel, Aruba, IBM, Huawei, Extreme. Each unit undergoes rigorous validation to guarantee plug-and-play performance across all supported platforms.
We offer 3-Year Repair Warranty (from delivery date) and 1-Year Replacement Warranty (from delivery date).
You may return defective products for a full refund or replacement, and please provide photos of the defect and order details to process your request quickly.
We do not have a minimum order quantity requirement, allowing you to place orders of any size with flexibility. We also warmly welcome sample orders to help you evaluate our product quality firsthand.
Our standard production lead time is 3 days after order confirmation. We will provide a detailed timeline after reviewing your specific needs.
We provide comprehensive OEM/ODM services tailored to your brand needs. You can use your own logo, and we ensure high-quality printing/engraving on products without design restrictions. From concept design to mass production, our R&D team will collaborate with you to refine product specifications and technical requirements.
